Effective Date: June 11, 2026
Last Updated: June 11, 2026
This Privacy Policy explains how Suzhou Yizen Laser Technology Co., Ltd. (“we”, “us”, or “our”) collects, uses, stores, and protects personal information through our website: https://yizenlaser.com.
By using this website or submitting an inquiry through our contact forms, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Our company is: Suzhou Yizen Laser Technology Co., Ltd.
Website: https://yizenlaser.com
Contact email: sales@yizenlaser.com
Address: Suzhou, Jiangsu, China.
2. Information We Collect
We may collect the following information when you visit our website or contact us:
Information you provide voluntarily
When you submit a contact form, request a quotation, or communicate with us, we may collect:
- Name
- Company name
- Email address
- Phone number or WhatsApp number
- Country or region
- Product interests or project requirements
- Message content and attachments, if any
Information collected automatically
When you browse our website, we may automatically collect limited technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Referring website
- Date and time of visit
- Cookies and similar tracking data
We do not intentionally collect sensitive personal information, government ID numbers, payment card information, or information from children through this website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, messages, quotation requests, or service requests;
- To provide product information, technical support, quotations, and related business communication;
- To communicate with you about potential cooperation, orders, delivery, after-sales service, or customer support;
- To understand your product needs and improve our products, services, and website experience;
- To maintain the security, stability, and proper operation of our website;
- To prevent spam, fraud, abuse, or unauthorized access;
- To keep internal business records where necessary;
- To comply with applicable legal, tax, accounting, or regulatory obligations.
We do not sell your personal information. We only use your personal information for legitimate business purposes related to your inquiry, our products, our services, and the operation of this website.
4. Contact Forms
When you submit a contact form on our website, the information you provide will be used to respond to your inquiry and provide relevant product or service information.
Your inquiry may be sent to our internal sales or support team by email or stored in our customer management tools. We only use this information for legitimate business communication related to your request.
5. Cookies
Our website may use cookies and similar technologies to ensure website functionality, improve user experience, analyze website traffic, and protect the website from spam or security risks.
Cookies may include:
- Necessary cookies for website operation
- Analytics cookies for understanding website traffic
- Security or anti-spam cookies
- Preference cookies, where applicable
You may disable cookies through your browser settings. However, some website features may not work properly without cookies.
6. Analytics and Third-Party Services
We may use third-party services to operate, secure, and improve our website, such as:
- Website hosting providers
- Email service providers
- Website analytics tools
- Anti-spam or security tools
- Online chat or messaging tools
- Embedded video, map, or social media services
These third-party services may process limited personal information according to their own privacy policies.
7. Embedded Content from Other Websites
Pages on this website may include embedded content, such as videos, maps, images, or links from third-party websites.
Embedded content from other websites behaves as if you visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
8. Who We Share Your Data With
We may share necessary information with trusted service providers who help us operate our website and business, including hosting providers, email providers, analytics providers, security providers, and customer communication tools.
We may also disclose information where required by law, regulation, legal process, or government request.
We do not sell, rent, or trade your personal information to third parties for profit.
9. International Data Transfers
As we serve customers in different countries and regions, your information may be processed or stored in countries or regions outside your place of residence.
Where required by applicable law, we will take appropriate measures to protect your personal information during international transfer and processing.
10. How Long We Retain Your Data
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
- Website server logs: usually retained for a limited period for security and maintenance purposes
- Contact form inquiries: retained as long as needed to respond to your request and maintain business communication
- Order, contract, tax, or accounting-related records: retained as required by applicable laws and business obligations
When the information is no longer needed, we will delete it or anonymize it where reasonably possible.
11. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information about how your data is used or shared
To exercise these rights, please contact us at:
sales@yizenlaser.com
We may need to verify your identity before responding to your request.
12. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
13. Children’s Privacy
Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
For questions about this Privacy Policy or our handling of personal information, please contact us:
Suzhou Yizen Laser Technology Co., Ltd.
Website: https://yizenlaser.com
Email: sales@yizenlaser.com
Address: Suzhou, Jiangsu, China.